GlyphRain support
Contact support
Email support@vincentgaleano.com with “GlyphRain” in the subject. If you can, include your device, its software version, and what you were doing when the problem happened.
About GlyphRain
GlyphRain is a paid app with no in-app purchases. It includes a Home Screen widget that uses the same settings as the app.
Troubleshooting
Finding the settings
Settings are hidden so the animation fills the screen. On iPhone and iPad, tap the screen to show them.
A Reality background shows nothing
Clear Reality and Blurred Reality show your camera’s view behind the glyphs, so they need camera access. When the Reality background is set to Off, GlyphRain does not use the camera.
If you declined camera access, turn it on in the Settings app: Settings > GlyphRain > Camera.
Adding the widget
Touch and hold an empty area of the Home Screen, tap Edit, then Add Widget, and choose GlyphRain. The widget follows the settings you choose in the app.
Purchases and refunds
Purchases are made through the App Store and belong to the Apple Account that made them.
For a refund or a problem with a charge, use Apple’s Report a Problem page (reportaproblem.apple.com); refunds are handled by Apple.